Dubai Chocolate FAQ's

Delivery

Orders are generally sent within 2 working days of being placed, however, during busier times this may be longer. Delivery will be made by DPD, Royal Mail or Evri and you will receive an email with tracking information.

Refund Policy 

Due to the perishable nature of our food products, we regret to inform you that we are unable to provide refunds. We take the utmost care to ensure that our products are of the highest quality and are packaged and shipped in accordance with industry standards. However, once the perishable goods have been shipped, we cannot control the conditions under which they are stored or transported, which can affect their freshness and safety. We advise customers to carefully review their orders before placing them and to contact us immediately if there are any issues with the products they receive. We appreciate your understanding and cooperation in this matter.

Bulk Orders

We offer bulk discounts for orders of 10 or more items. Please contact us for more information about bulk discounts and to place a bulk order.